EEC Banská Bystrica, európske vzdelávacie centrumBanská Bystrica
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Anotations

TIME MANAGEMENT

 

AIM OF TRAINING:

Basic aim is optimalization of work activities, further to acquire adequate abilities.

TRAINING CONTRIBUTIONS

  • better organization of work process
  • elimination of work losses
  • effectiveness of following the aims
  • higher personal and work wellbeing
  • stress reduction

CONTENT

  • four levels of time management
    • the lists
    • monitoring, analyzation, plans - the stesps to do
    • priorities - tactics
    • personal management - strathegy
  • monitoring of own time na its analyzation
    • what we devote time to and why
    • robbers of time
    • estimation of time needs and timing the activities
    • activity optimalization
    • planning
  • to declare the priorities
    • work aims
    • ABC analyzation
    • Priority decisions
  • self management at time
    • life visions - values and priorities
    • life vs. work aims
    • selfknowing and analyzation of personal attidues
    • personal reasons of time losses
    • selfdevelopment and development of adequate abilities

LEADERSHIP

AIM OF TRAINING:

Aim of programm is development of leader´s abilities ( skills ): to acquire people for holding (firm´s ) aims , achieve one´s objectives, achieve their responsibility and independence - achievement optimalization.

TRAINING CONTRIBUTIONS

  • devopment of leader´s role
  • lead the people by more quality steps, at sphere of motivation especially
  • more effective using the means of leading the people
  • independent approach to people
  • higher responsibility and independence of emploeeys
  • more quality achievement

CONTENT

  • why the employees need you like a leader ?
  • personality of leader - MBTI
    • knowing of selfpersonal intensions in a leading of people by using the quistionare MBTI
  • what is it "leadership" - is it enough to be a manager only?
    • Managers and leaders
    • nowadays and develop trends of leadership
  • leading styles the people
    • identification of selfstyle leading
    • advantages and disadvantages of particular leading stalyes depend on situation - situation
  • leading and level of employee development as well as the team
    • each employee is different one - he has different practise abilities as well as different work motivation - how is to be oriented?
  • leader´s flexibility
    • leading the people is more than to assign the tasks and controll
    • how in concrete situations effectively :

    • -  order
      -  persuade
      -  motivate
      -  couch
      -  delegate
  • leadership at life practise
    • to announce the negative decisions/li>
    • to give feedback - positive as well as negative one/li>
    • to await aversions to the changes/li>
    • controlling and valuation/li>
    • to do ageement about aim/li>
    • to solve problemacy achievement with employee/li>

MOTIVATION OF EMPLOEEYS

AIM OF TRAINING:

Programm is aim at those subjects of leading the people which have relation to emploeey´s willignes to increase work achievement. It provides an orientation in difficult point of work motivation and it also offer conrete possibilities of its influence.

TRAINING CONTRIBUTION

  • leader´s develop
  • more effective work with aims
  • independent approach to employees
  • higher motivation of employees
  • reduce of demotivation approachs
  • better atmosphere at workplace

CONTENT

  • what motivate an employee to higher achievement ? - they want to, they know, can they perform achievement ?
  • motivation theories:
    • how is motivation connected to the employees needs (Maslow)
    • what motivates and what leads to demotivation and unsatisfying of eomployees - motivators and
    • satisfactors (Herzberg)
    • problemacy of "sugar and a whip"
    • what await employees from their work and manager actually ? (Vroom)
    • justice problemacy - its perceivenation and evened out the employees with it (Stacey Adams)
  • what tools of motivation has organisation at disposal and what ones has manager at disposal too?
  • approach to employees and concept of trust
    • what does it mean " to acquire employees for achieve their objectives" ?
    • leading the people by means of aims
    • formulate the aims
  • leading styles from a point of motivation
  • tools of work motivation:
    • evaluation and motivation
    • controll and motivation
    • feedback, critics and motivation
    • valuation and motivation / how to lead evaluation talk /
  • communication with emploeeys as th ebasic tool of influence their work behaviuor
  • motivation at a situation of organisation change and averision of employee to it

ASERTIVITT

AIM OF TRAINING:

Program is aim at optimalisation of communication in a shpere of exacting situations especially.

TRAINING CONTRIBUTION

  • higher selfreflection of employees behaviour
  • employess more constructively and more effective behaviour in collision and agreeable situations especially
  • prevention of needless tensions and misunderstandings
  • increase of employees self-confidence
  • improve work atmosphere

CONTENT

  • asertivite philosophy
    • as a find a way out better communication
  • selfdiagnose: to realize own preferable the ways of negotiations
  • to distinguish the basic tipes of behaviour at one-self as well as the others:
    • direct and hidden aggressive
    • submisivitation
    • various forms of manipulates
  • asertivite laws
    • identification of attidues which enable to neutralise the experiments about manipulates
  • asertivite procedures and techniques
  • " to exercise concrete asertivite skills in a normal work´s situations:
    • skill to ask about kindness
    • skill to say no: various techniques of effective and decent rejection, to handle own feeling of blame
    • skill to assert justified requirements effectively: also towards unvilling or agressive partner
    • skill to express the critics construtively: in that way to avoid conflicts and also to solve the problems
    • skill to react adequate on uncompetent critics and personal attacs
    • skill to achieve the compromise at that place where it is possible and acceptable

CONFLICTS SOLUTIONS

AIM OF TRAINING:

Program is aim at understanding of the rules of development the conflicts situations as well as adopt a methods and strathegy of its solutions.

TRAINING CONTRIBUTION

  • cooperation optimalisation
  • better orientation in a real exacting and conflict situations
  • to have better communication at necessity to communicate especially those matters with unagreable contents and consequence
  • to have those effective sollutions which arise naturaly
  • higher satisfaction with solutions of conflict situations
  • to handle the emotions by better way - selfcontrol
  • to expand the possibilities of leader in a case of teams conflict or between empleyes
  • to have more quality of relationships at workplace

CONTENT

  • mythus and trues about conflict
  • misunderstanding or conflict ?
    • the sources of misunderstandings - and have to preceding those situations
    • active hearing and ability to distinguish the sphere of communications
  • cycle of conflict development and the structure of conflict situation
  • the forms of conflict solutions
    • traditional and alternative procedures
    • possibilities of participation the third side at conflict solutions
  • conflict emotions and have to handle it
    • iritatories - formulations which spin the conflict spiral
  • strategy of the conflict solutions
    • "who from whom" is it the only one possibility ?
    • to solve conflicts by cooperative negotiations - win-win aproach
    • why arise the conflict situation and which are the ways how to solve it
  • 5 basic ways how to solve conflits
    • advanteges and disadvantages of particular ways
    • to assert in concrete situations
  • the positions and interests in conflict
    • a key to win-win solution
  • what about if the second side is unconstructive
  • break strategy
  • conflict solution steps
    • conversation model
  • solutions concrete conflicts in practise
    • by the form of analysation the incidents or modeling the situations
  • specific situations of the conflicts at work
    • situations of organisation change, crises and so on
    • team conflict and facilitation of its solution
  • mediation as a form of conflict solutions through the third side
Banská Bystrica
Slnečná 26, 974 04 Banská Bystrica    ~    +421 905 219 286, 0918 532 587    ~    +421 48 394 80 20    ~    miskovic@eec.sk