Soft skills

Training´s topics portfolio

MANAGEMENT:

• Leadership ( effective managing of people/ work´s teams )
• Leader´s ability :
• Direct managing : instructions, commands, controll....
  • Couching as a tool of employee´s development
  • Delegate to
  • Mediation as a tool of undirective managing of conflicts solutions between employees
  • Evaluation of employees - managing of evaluation interviews
  • Meetings management
  • Facilitation of process creating solutions inside the team and teams decisions
• Motivation of employees, automotiviation moduls
• Teambuilding
• Managing of people in situation of change and uncertainity
• Etics and diploma (business) protocol
• Mediation trainings

BUSINESS:

• Business communication
• Business negotiations
• Business negotiations in difficult situations
• Selling to the problem´s customers
• Structure of the selling process

CROSS-SECTION TOPICS:

• Negotiation (Harvards model of principle negotiation)
• Conflicts solutions, hard situations and mediation
• Asertivity
• Telephone calls
• Time management
• Stress management and relax tools
• Presentation skills
• Personal development
• Communication skills
• Effective assistant

Specific topics

training´s topics portfolio

SPECIFIC TOPICS

• Social work with client and social consultation (various target groups: unemployment people, handycap people...)
• Work with exclude comminities
• Work with spare families
• Harassment, mobing
• Gender mainstreaming
• Personal audits
• Gender audits

Project management

• SWOT analyse
• Venn diagramm
• Spider diagram
• Activity planning, tools: Gantt Chart, Net graphs, Metodologhy of critical way